PPG PROSTARS Certified Auto Glass Companies Receive
UL Verification of PROSTARS Quality Standards for Service
 

PPG PROSTARS Quality Verification Checks were conducted by
Underwriters Laboratories Inc. (UL) to verify compliance with PPG PROSTARS standards.

Lancaster Glass, Inc. has exceeded the national average scores in Quality Verification Checks conducted by Underwriter Laboratories Inc for:
- Quality facilities
- Experienced, certified technicians
- OEM product use
- National warranty
 

O'Fallon, MO, August 3, 2003, PPG PROSTARS Certified Auto Glass Technicians, including Lancaster Glass, Inc., have become the first and only auto glass shops in the country to receive PROSTARS Quality Verification Checks conducted by Underwriters Laboratories (UL). UL, and independent, not-for-profit product-safety testing and certification organization, completed the verifications at PPG PROSTARS' locations nationwide.

"The results were impressive," said Paul Rice, Director of PPG PROSTARS. "The independently-owned glass shops met or exceeded PPG PROSTARS' standards for a professional customer experience, including an established place of business with a welcoming environment." That's important in an auto glass service business where weather conditions often dictate the need for cover to perform safe and quality auto glass service.

Rice added, "One hundred percent of the PPG PROSTARS' shops surveyed have at least one year business experience in the auto glass industry. A very high percentage of staff technicians have three or more years of glass installation experience or hold a certification from the National Glass Association (NGA)." The NGA, a nationwide not-for-profit organization, offers various levels of testing and certification for qualified auto glass professionals. In addition to experience and certification, PPG PROSTARS shops have exclusive access to PPG's comprehensive technical training program.

Steve Shaw, a long-time industry authority assisting PPG PROSTARS says, "Windshield installation has changed over the years because of the aerodynamic design of today's vehicles. In most cases, windshields are no longer secured in place with metal frames, but held into position flush with the cars body and trim using a specialized adhesive. Windshield replacement is a technical multi-step process, and each step of the process must be done properly or it could affect the fit and functionality of the windshield." Shaw adds, "This is important because a vehicle's safety system and air bag performance depends on the proper installation of the replacement windshield. An improperly installed windshield can contribute to passenger-side air bag failure and possible roof collapse if an accident should occur."

During the visits, UL reviewed the shop's appearance, staffing, national warranty, and use of products from Original Equipment Manufactures like PPG. PPG provides car manufactures and the replacement industry with quality auto glass that has earned the Good Housekeeping Seal.

"Having the option to choose a glass shop that has gone through a PPG PROSTARS Quality Verification Check gives car owners reassurance when they need to have any vehicle's windshield replaced," concludes Shaw.

Lancaster Glass, Inc. has undergone a Quality Verification Check. For more information on the UL Quality Verification Checks, or quality auto glass repair and replacement, contact any of the LGI locations listed below.